Columns
 
Power Management

Turning Down the Noise (expanded web version)
By Bob Schluter, February 27, 2009February 27, 2009
There’s a better way to fix power-quality issues "Let the future tell the truth, and evaluate each one according to his work and accomplishments. The present is theirs; the future, for which I have really worked, is More..


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Editorial

Recession Response
September 30, 2008
Recession ResponseFull Article92008-05-27Jeremy J. GlowackiYoud never know by the recent spate of manufacturer event invitations that anything was wrong with the U.S. economy. But then again, any marketer worth his salt knows More..

New Angles on 3D Video
By Jeremy J. Glowacki, February 2, 2010February 2, 2010
Following the Consumer Electronics Show last month in Las Vegas, I was struck by how many new angles were available on the 3D story (no pun intended). While it’s hard to imagine 3D ever reaching the mass-consumer popularity of, More..

Feeling Unloved?
By Jeremy J. Glowacki, July 28, 2010July 28, 2010
Last month’s news that B&W was offering portions of its loudspeaker product line to Magnolia retail stores felt to me like the CEDIA dealer’s equivalent of learning that a boyfriend or girlfriend wanted to “see other More..


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Management

Mexico’s CI Market Can Benefit from More N. American Interplay
By Manuel Suero , June 30, 2009June 30, 2009
Invited to contribute our perspective, as a Mexico City-based company, of what is happening in the electronics systems market is an immense challenge, especially when all we read about is the imminent crisis the global economy is More..

What Shape Are You In?
By Jeremy Burkhardt, March 31, 2010March 31, 2010
Knowing Your Personality Type Can Help You Communicate In both business and personal interactions, it’s important to communicate as clearly as possible. It is also very important to influence decisions and lead a group of More..

The Transformation Model
February 8, 2010
All too often, aggressive new plans for change fail to come to fruition because organizations do not adequately understand their current problems and capabilities. Because market demands pressure leaders to move quickly, some More..


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Marketing

Seven Ways To ‘Wrap Up’ A Cost-Effective Branding Approach
By Mike Detmer, February 24, 2010February 24, 2010
“Jakada, what did you do? Bad dog!” I heard my wife, Leann, shout from the walk-in closet adjacent to our bedroom as our oldest Weimaraner darted down the hallway, his stump of a tail tucked between his legs. At that point, I More..

Why You? Why Now?
By Mike Detmer, June 27, 2010June 27, 2010
Leveraging Your Competitive Advantages for Greater Success Shortly after the publication of my last article in Residential Systems, I received a text from my beloved brother Dan. “Nice article Bro. Where’s the beef,” he More..

Add Value or Stay Home
By Mike Detmer, April 29, 2010April 29, 2010
Four Ways to Be Awesome in the Eyes of Your Customers Mike “Sparky” Detmer (mdetmer@nilesaudio.com) is vice president of sales and More..


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Training Wheels

The 5th Grade Rule
By Dave Chace, February 24, 2010February 24, 2010
Like most technology-oriented industries, ours is saturated with language and terminology that is pretty unintelligible to the outside world. The problem is that the outside world is what allows our world to exist, and they’re More..

Quizzing Your Clients
By Dave Chace, June 27, 2010June 27, 2010
Asking Better Questions Can Increase Your System Sales Consulting with prospective clients obviously involves asking lots of questions. What is less obvious, however, is how the nature and style of your questions can More..

Padding Your Pipeline
By Dave Chace, April 29, 2010April 29, 2010
Building Your Business Allies Through Better Training Programs Dave Chace (dave@trainingallies.com) is president of Training More..


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Inspiration

It’s Our Turn to Sell 3D
By Jeremy Burkhardt, February 2, 2010February 2, 2010
Embracing A New Technology And How To Succeed In 2010 In our business, manufacturers always embrace new technology, and 3D is the hot product of moment. Simultaneously, with fewer new homes being built, our industry must More..

The Collapse You Survived
By Jeremy Burkhardt, August 5, 2010August 5, 2010
Applying Valuable Lessons Learned from the New Economy More..

Trying to Be Like Phil
By JEREMY BURKHARDT, June 8, 2010June 8, 2010
Lessons on How to Become a Better Coach for Your Company More..


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Green Integration

Being Green Makes Sense
By Jeff Kussard, June 8, 2010June 8, 2010
Energy Efficiency has Become the New Conspicuous Consumption More..

Solving the Green Mystery
By Chris Westfall, June 8, 2010June 8, 2010
The Six Best Ways for ESCs to Sell Energy Management More..

The Case for Photovoltaics
By Randy Stearns, July 2, 2009July 2, 2009
Why Escs Should Offer Solar Panel Installation Services Imagine a subsystem that you could add to your existing installations that significantly increases your total project revenue, installs easily, requires no calibration, More..


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Theater Design

Confusion or Fusion
By Sam Cavitt, August 5, 2010August 5, 2010
Private theaters boasting stunning interiors and exceptional performance can be realized with planning, cooperation, and collaboration. Unfortunately this does not always come easily or naturally. More..

How We Do Windows
June 8, 2010
Controlling Light and Acoustics in Theaters Containing Glass Sam More..

A Room With Many Views
By Sam Cavitt, February 24, 2010February 24, 2010
I have never really liked the term, “dedicated theater,” because it does not really project the image of an entertaining environment. It reminds me of “serious listening.” If a system and room is really great, then I should be More..


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Management Aug 2006 Back

Attracting Customers
By Ira Friedman, October 14, 2005October 14, 2005
Editors Note: Last month Ira Friedman explained why the custom installation industry, as it currently stands, is fundamentally flawed. This is part two in a series of columns explaining why he believes this is true and what you More..

The Flawed Nature of the Custom Industry
September 2, 2005
Im a manufacturer in the A V business, selling for both custom installation and retail operations. Ive noticed over the years that CI companies just cant seem to stay on track. One year theyre up, another down, whereas my retail More..

More About Standards
July 7, 2005
Authors Note: Last month, a dealer asked why there are no standards in our industry. To reacquaint yourself with that response, please visit www.resmagonline.com. Heres the second part of my response.For an example of an industry More..


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Home Theater

Simplifying the Setup
By Anthony Grimani, January 5, 2010January 5, 2010
It’s Friday night and here I am battling with the PC-based setup menus of a surround processor instead of going out for a good dinner paired with the finest Malbec at the latest trendy Los Angeles restaurant. More..

3D Is for Real This Time
By Anthony Grimani, February 2, 2010February 2, 2010
It’s Grabbing A Lot Of Mindshare, So You Had Better Be Ready More..

Spec It First
By Anthony Grimani, August 5, 2010August 5, 2010
A Job Specification Document Can Help You Avoid Headaches More..


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InterNETworking

Ethernet Switch Criteria
By Derek R. Flickinger, December 4, 2009December 4, 2009
Whenever I give a seminar on designing and implementing communications networks for content distribution around the home (as opposed to just installing a more common “data only” network), I inevitably get asked what Ethernet More..

Apps, Widgets Head Home
By Gordon Van Zuiden, February 2, 2010February 2, 2010
Control4’s 4store And Others Enhance Home Control Features As we start the next decade of custom residential electronic integration it’s clear that we have to know as much about software as the hardware that we sell. While it More..

Apple Adds Juice to AV Controls
By Gordon van Zuiden, October 1, 2008October 1, 2008
Each year that I travel to CEDIA EXPO I’m always looking for trends in our industry that help to shape our business strategy. When Steve Jobs released the software development kit for the Apple 3G iPhone and iPod Touch earlier More..


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Automation Control

Cloud Nine
By Karen Mitchell, March 13, 2007March 13, 2007
Will you take this homeowner to be your lawfully wedded client? Its both a rhetorical question and a theme at Bliss Home Theaters & Automation Inc., in Westlake Village, California. Owned by CEO Robert Bliss and his brother, CTO More..

Safe & Sound
By Carolyn Heinze, February 14, 2007February 14, 2007
As homeowners demand more control from one sourcebe it a laptop, mobile phone, or office desktop computerlife safety and security systems are being more intimately integrated with the entire home system.The integration between More..

Point of Access
By Kirsten Nelson, January 17, 2007January 17, 2007
Our experience with Internet connectivity today is a lot like our expectations for the kitchen sink. When we turn on the faucet, we always expect water to flow. So its no wonder that we feel a panic akin to the pipes being frozen More..


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Back To Business

What’s on the Inside?
By Richard Millson, February 2, 2010February 2, 2010
Improving The Perception Of Your Company’s Inner Workings As soon as someone walks through your front door they are already More..

It All Starts on Day 1
By Richard Millson, August 5, 2010August 5, 2010
Seven Ingredients for Creating an Effective Employee Manual As business owners, one byproduct of our continuous focus on “big picture” issues is that we can sometimes lose site of the most basic, but important, details More..

Simplifying Technology
By Richard Millson, June 27, 2010June 27, 2010
Our Clients Expect a Lot More From Us, But Can We Deliver? Based on my 20-plus years of observation, our industry has been relatively unsuccessful at delivering on the promise of simplifying technology for our clients. By More..


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Inside Sales

Harnessing Rep Power
By Buzz Delano, October 14, 2008October 14, 2008
I know I’m probably stepping on columnist Andrew Ard’s toes by picking this topic, but this one’s for the manufacturer’s representatives, whose role is to effect the sales of a given brand to customers in their assigned More..

Luxury is Always in Style
By Buzz Delano, July 1, 2008July 1, 2008
Creating a memorable experience for a client is an awesome accomplishment whether its through individual efforts or the outcome of many people in a business. Thats what I think of when I say luxury sale. A memorable experience More..

Working with Inspiration
By Buzz Delano, April 1, 2008April 1, 2008
Selling inspires. It inspires sales people who revel in the close and take satisfaction in fulfilling the needs of their customer. It inspires the customer who has a desire for something to seek it, engage in the cat-and-mouse More..


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Passion

The Fruits of Innovation
By Cary Christie, September 20, 2006September 20, 2006
If you ask anyone, they will say that I am a man of many passions. I love manning a 50-foot sailboat on the Pacific seas for eight days, diving into the ocean and swimming with sharks, driving fast cars, smoking an aged Cuban More..

The Real Turn On
By Mark Weisenberg, Sunfire, June 2, 2006June 2, 2006
I remember my first sale in the audio video business like it was last week. I was 19 years old and had just joined the sales team at Montgomery Ward in Eagle Rock, California. I was on the floor less than an hour when an older More..

Duel Passions
By Andrew Goldfinch, March 17, 2006March 17, 2006
I travel so much to trade shows and meetings around the world that when I return to my home in Sydney, Australia, it feels like a holiday.Living in the city, we dont have a large home, but it is quite convenient to the Sydney More..


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Architectronics

CEDIA LATIN AMERICA EVENTS
By RS Staff, March 13, 2009March 13, 2009
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As I Bid You Adieu
By David Epstein, December 2, 2005December 2, 2005
It is with some sadness that I write this article, my last submission for this column. I am honored to be one of two of the original columnists who have been with the magazine since it was launched six years ago. One quality of a More..

D-Tools Adds OmniMount
By RS Staff, December 2, 2005December 2, 2005
Phoenix, AZOmniMount Systems has joined the D-Tools Manufacturer Partnership Program (MPP). This partnership will give system integrators the ability to specify any OmniMount commercial and consumer product directly through More..


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Installer Insider

Efficiency is Key
December 6, 2004
One of the most important traits of a successful installer is his or her ability to be and stay efficient and organized. Being a motivated self-starter and disciplined person goes a long way toward achieving this goal. Im not More..

Using Common Sense
July 8, 2004
I wanted to thank you all for the letters, e-mails, phone calls and faxes in support and critique of my last column. Although I thought the lack of concern that some people take for their quality of work was a localized issue, it More..

The Importance of Education
May 7, 2004
Disturbing comments that I read recently on a couple of Internet "forums" have caused me to step back and take a look at our industry and my own career, and to reflect on some decisions that I made several years ago.It is More..


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Are you working with iPhone Apps?

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What are you doing to survive the economy?

Was Utz Baldwin the right choice for CEDIA CEO?

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